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Frequently asked questions
Shipping Methods
Ordering & Payment
Returns & Cancellations
Order Delivery
- 01• Tracking numbers are assigned to packages when they are shipped. • Tracking availability may vary depending on the shipping method and the carrier that is delivering your order. • There are several ways to track the status of your order: 1. Check your email. The email address you provided during checkout allows us to provide information about the status of your order. 2. Visit the website. Click USPS Tracking System to track your package 24 hours a day. 3. Contact us. If you still have questions about your order, contact us.
- 02• Orders shipping to an APO/FPO military address may only be shipped via USPS Standard and cannot be expedited. Please allow 7~10 business days for the product to arrive at the U.S. military post office box. We cannot guarantee delivery times after the order is delivered to the military post office box. • All orders require a correct street address in order for delivery to be made on time. We are NOT responsible for any package lost or misdelivery, please contact your local mail carrier for more information. • Please give the mail carriers more time to deliver your package during the busy holiday seasons or bad weather. • Please contact us if you have any other questions.
- 03Shipping fMethods All the orders will shipped by U. S. Postal Service. Other shipping methods will be available upon request. Orders placed to APO or FPO military addresses will be delivered United Stats Postal Service (USPS) Standard. You may also upgrade your shipping method for faster delivery (such as Two Days service) within the contiguous 48 states via USPS, FedEx or UPS. If you choose to upgrade your shipping method, the extra shipping cost will be charged to you. You need to notify us for the upgrading right after placing the order. Delivery Times USPS First Class usually takes 7~10 business days to delivery, sometimes busy holiday seasons, bad weather or human errors may cause delay. Shipping Cost Each item has its own individual shipping cost, some of them may offer "FREE SHIPPING". To find out the shipping cost - just add the item to the cart.
- 04Currently, we do NOT ships orders to international addresses, except purchasing Sewing Pattern.
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